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CTI Integration (Doc ID 2475029.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Customer needs to configure the CTI integration as per the documentation:
https://docs.oracle.com/en/cloud/saas/sales/r13-update17d/faiec/configuring-computer-telephony-integration-cti.html#FAIEC2101464

Customer was asking about a short recording about the feature

Solution

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In this Document
Goal
Solution


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