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FUSION PAYROLL: Pending Worker- Cannot Update W-4 Tax Information (Doc ID 2475752.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, US - United States Legislation

Pending Worker- Cannot Update W-4/Tax Information


We are looking at implementing onboarding and we are trying to have a Pending Worker's fill out their W-4 prior to their hire date.
We currently receive the following WARNING message.
Please let us know what needs to be done to allow the Tax Card to be updated.


WARNING
-----------------------

Unable to update your withholding information. No Tax card found.
Contact your HR or Payroll Representative for assistance. (HRX-1561500)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update W-4 information for Pending Workers

Cause

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In this Document
Symptoms
Cause
Solution
References


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