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FTI: Duplicate Object Data (Doc ID 2476157.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Duplicate records in FTI for Shipment/Invoice  of OTM.

EXPECTED BEHAVIOR
-----------------------
For every shipment/invoice created in OTM, FTI brings the data when the Ready to Load is set. On further updates in OTM, the data for FTI Shipment GID present in HDWONER should be updated.
Never there should be a case when we have duplicate records for 1 shipment of OTM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. For every shipment/invoice created in OTM, FTI brings the data when the Ready to Load is set.
2. Further updates in OTM
Duplicates appear in FTI for the shipment/invoice

Cause

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In this Document
Symptoms
Cause
Solution
References


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