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Error: "HTTP 404 - The Webpage cannot be found" When Attempting to Access P6 Analytics, When Using a Reverse Proxy (Doc ID 2476324.1)

Last updated on OCTOBER 01, 2019

Applies to:

Primavera Analytics Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When the user clicks the Analytics link or icon in the Cloud Portal, they receive error "HTTP 404 - The Webpage cannot be found"

However, if the user clicks the Oracle BIP link first and then clicks the Analytics link, the latter works and displays the OBIEE interface.


EXPECTED BEHAVIOR

The users should be able to connect directly.

STEPS

The issue can be reproduced at will with the following steps:
1.  Log into the RR Development environment via URL https://p6.oracleindustry.com
2.  Supply a username and password for the user that has both Analytics application access and P6 Analytics module access.
3.  Click the Analytics link or icon in the Cloud Applications Portal.
4.  Error "HTTP 404 - The Webpage cannot be found" appears.

Cause

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In this Document
Symptoms
Cause
Solution


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