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EMEA / Integration Timing Out With Larger Than Normal Payload (Doc ID 2476860.1)

Last updated on DECEMBER 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Opportunities

When attempting to click the button "Returning to CRM' from CPQ  the following error occurs.

ERROR
-----------------------
The integration is timing out


STEPS
-----------------------
The issue can be reproduced ith the following steps:

1) Log into OSC Navigator --> Sales --> Opportunity --> Select a record --> Drill down --> Subtab: Quote --> Click create Quote button -->

2) System goes CPQ side --> Create the Quote record (complete the life cycle) --> Click the button "Returning to CRM' from CPQ

Get error : the integration is timing out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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