Create Service Request Option Not Enabled On Assets
(Doc ID 2476919.1)
Last updated on SEPTEMBER 09, 2020
Applies to:Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
We have a requirement to create SR via Assets tab.
This is a default feature in engagement cloud which is not enabled in our instance.
This is a critical functionality which needs to be demonstrated in CRP this Friday.
Attached are 2 screenshots - 1 shows how it appears default and 2nd shows no such option in our instance
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