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Changes Made to Dashboard Are Not Saved (Doc ID 2477159.1)

Last updated on AUGUST 03, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 to 17.12.8.0 [Release 17.5 to 17.12]
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 to 17.12.8.0 [Release 17.7 to 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When customizing a Dashboard by editing the visible portlets, changes are not saved.

EXPECTED BEHAVIOR

Expect changes to be saved.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Click the Dashboards drop-down and select Manage Dashboards.
  3. Under Displayed Dashboards, click the Personal Dashboard link.
  4. Select/tick any portlet (e.g. Project Notebooks, Project Heath, etc..).
  5. Click the Save and Close button.
  6. Select the Dashboards tab.
  7. The new portlets selected are not appearing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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