My Oracle Support Banner

Logout Due To Inactivity In Prime Requires You To Close Out The Browser Completely (Doc ID 2477678.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Prime Cloud Service - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

When Prime logs you out due to inactivity you currently cannot log back in from the same browser window.

There is an "internal server error" after your session is timed out and you try to log back in. Then you have to close out your browser and re-open it.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.