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Fusion Applications - Global Payroll - Error When Running Accrual: ANC-3405066 The payment information could not be transferred for payroll processing. Contact your absence administrator (Doc ID 2477925.1)

Last updated on APRIL 14, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to run the accrual process,
the following error occurs.

ERROR
-----------------------
 oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-ANC:::ANC_PAY_INTERFACE_ERROR: ANC-3405066 The payment information could not be transferred for payroll processing. Contact your absence administrator.Inform your administrator that an error was received during transfer of payment information. Person FIRSTNAME LASTNAME. Absence plan Annual Leave Plan 21 Days. Effective date 30-Nov-2016. Payroll processing error JBO-PAY:::PAY_PROC_ERR_OCC: PAY-1635969 An error occurred while running this process..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create absence plan
2. Run accrual process


Cause

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In this Document
Symptoms
Cause
Solution
References


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