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Absence Payments Computed Even If The Entitlement Factor Is 0 (OSP Payment Entitlement Result formula / SSP Payments) (Doc ID 2477993.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
---------------
Absence Payments computed even if the entitlement factor is 0

EXPECTED BEHAVIOR
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Fully paid period is from 03-Dec-2018 to 14-Dec-2018 which is 100% fully paid working days beyond which should be No Pay (and not doing payment for the complete duration of absence).

STEPS
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The issue can be reproduced at will with the following steps:
1.Occupational Payments is Fully Paid(100% payment) for 10 Working Days and rest is 0 or No Pay;
2.Sick Leave applied from 03-Dec to 31-Dec which is a total of 21 Working Days;
3.Fully paid period is from 03-Dec-2018 to 14-Dec-2018 which is 100 fully paid working days beyond which it is No Pay;
4.Upon running the payroll it is found that the system makes payment for the complete duration of absence which is contradictory to what is shown in the absence records page.

Add. details:
Refer to the transaction screenshot in the attached PPT where the calculation card and hence the absence transaction shows 0 as entitlement factor and payment percentage respectively
Hence for the days when it is a NO Pay the system shouldn't pay any amount.
Please note that it is an issue from payroll side and not from absence management.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot deliver correct Payroll/ Payments.
It is a critical functionality to be demoed as a part of the Pilot Session. Pilot Session scheduled for 10/30.

Cause

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In this Document
Symptoms
Cause
Solution
References


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