My Oracle Support Banner

Error While Creating Service Contract (Doc ID 2478070.1)

Last updated on DECEMBER 06, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Contract Authoring

When attempting to Create a contract
the following error occurs.

ERROR
-----------------------
You must provide an item master to create the contract. (OKC-196383)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When trying to create a contract, the error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create contracts

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.