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Eloqua: Engage: Oracle Salestools For Outlook Not Tracking Emails Message (Doc ID 2478255.1)

Last updated on AUGUST 18, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.


Users are unable to send any emails via Outlook that are tracked by Eloqua. When trying to send the email the following error is returned: "Outlook has 'Send Pictures With Document' parameter set. Oracle Eloqua emails will not be tracked properly. Contact your administrator"


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