After a Version Update to the Unifier Product Processes Suddenly Take Minutes to Complete and Records Cannot Be Created : could not connect over HTTPS to server
(Doc ID 2478894.1)
Last updated on OCTOBER 24, 2019
Applies to:Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.
Oracle Cloud Hosted Unifier Instance : after updating to any version
Immediately following a product update in any Oracle cloud hosted Unifier instance; processes are taking minutes to complete and records cannot be created.
- It takes minutes for the process to complete after the user clicks on Send or Finish Editing in any record, or Save in any object.
- When trying to create a new record, processing starts and eventually the following is returned:
The proxy server did not receive a timely response from the upstream server.
The following excerpt can be found in the Unifier log files:
...#c<skire.common.util.MapUtils> java.net.ConnectException: Tried all: 1 addresses, but could not connect over HTTPS to server: elocation.oracle.com port: 443
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