After a Version Update to the Unifier Product Processes Suddenly Take Minutes to Complete and Records Cannot Be Created : could not connect over HTTPS to server
(Doc ID 2478894.1)
Last updated on APRIL 04, 2023
Applies to:
Primavera Unifier Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Oracle Cloud Hosted Unifier Instance : after updating to any version
Immediately following a product update in any Oracle cloud hosted Unifier instance; processes are taking minutes to complete and records cannot be created.
Examples:
- It takes minutes for the process to complete after the user clicks on Send or Finish Editing in any record, or Save in any object.
- When trying to create a new record, processing starts and eventually the following is returned:
Gateway Timeout
The proxy server did not receive a timely response from the upstream server.
Reference #1.b9c33d17.1543349338.30f2f325
The following excerpt can be found in the Unifier log files:
...#c<skire.common.util.MapUtils> java.net.ConnectException: Tried all: 1 addresses, but could not connect over HTTPS to server: elocation.oracle.com port: 443
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |