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After a Version Update to the Unifier Product Processes Suddenly Take Minutes to Complete and Records Cannot Be Created : could not connect over HTTPS to server (Doc ID 2478894.1)

Last updated on OCTOBER 24, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Oracle Cloud Hosted Unifier Instance : after updating to any version

Immediately following a product update in any Oracle cloud hosted Unifier instance; processes are taking minutes to complete and records cannot be created.

Examples:

Gateway Timeout
The proxy server did not receive a timely response from the upstream server.
Reference #1.b9c33d17.1543349338.30f2f325

The following excerpt can be found in the Unifier log files:

...#c<skire.common.util.MapUtils> java.net.ConnectException: Tried all: 1 addresses, but could not connect over HTTPS to server: elocation.oracle.com port: 443

Cause

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In this Document
Symptoms
Cause
Solution


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