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CX Cloud Mobile: Options Greyed-Out in Contact Action Wheel (Doc ID 2479354.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Mobile Application

Cannot call through when selecting contact choice wheel.
When creating a contact, and using the Contact Wheel functionality to either call, email, sms or find their location, the call and sms options are appearing greyed out.



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