CX Cloud Mobile: Options Greyed-Out in Contact Action Wheel
(Doc ID 2479354.1)
Last updated on SEPTEMBER 14, 2020
Applies to:Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
On : 11.13.18.05.0 version, CX Mobile Application
Cannot call through when selecting contact choice wheel.
When creating a contact, and using the Contact Wheel functionality to either call, email, sms or find their location, the call and sms options are appearing greyed out.
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