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When creating an opportunity via PaaS (VBCS) using RESTful API an error occurs. (Doc ID 2479425.1)

Last updated on NOVEMBER 30, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, CX Integration

When creating an opportunity via PaaS (VBCS) using RESTful API an error occurs.

ERROR
-----------------------
{
"type": "HTTP://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.1",
"status": 403,
"title": "Forbidden",
"detail": "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.0 Draft//EN\">\n<HTML>\n<HEAD>\n<TITLE>Error 403--Forbidden</TITLE>\n</HEAD>\n<BODY bgcolor=\"white\">\n<FONT FACE=Helvetica><BR CLEAR=all>\n<TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>\n<FONT FACE=\"Helvetica\" COLOR=\"black\" SIZE=\"3\"><H2>Error 403--Forbidden</H2>\n</FONT></TD></TR>\n</TABLE>\n<TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE=\"Courier New\"><FONT FACE=\"Helvetica\" SIZE=\"3\"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>\n</FONT><FONT FACE=\"Helvetica\" SIZE=\"3\"><H4>10.4.4 403 Forbidden</H4>\n</FONT><P><FONT FACE=\"Courier New\">The server understood the request, but is refusing to fulfill it. Authorization will not help and the request SHOULD NOT be repeated. If the request method was not HEAD and the server wishes to make public why the request has not been fulfilled, it SHOULD describe the reason for the refusal in the entity. This status code is commonly used when the server does not wish to reveal exactly why the request has been refused, or when no other response is applicable.</FONT></P>\n</FONT></TD></TR>\n</TABLE>\n\n</BODY>\n</HTML>\n"
}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup completed as defined in doc, Rest API Is CORS Enabled In Server (Doc ID 2080571.1)
2. When making request, an error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the request.

Cause

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In this Document
Symptoms
Cause
Solution
References


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