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User is Unable to Log into the LearnCenter on an iPad or iPhone (Doc ID 2479480.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.


A LearnCenter user with a valid username and password is unable to log into the LearnCenter on an iPad or iPhone, but can log in successfully on a Windows device.

The following error message may be displayed:

Login Failed. You have entered an incorrect username or password.




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