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Manage Salary Not Visible For Team Member Moving From 100% Commission To Salary Plus Commission (Doc ID 2480382.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Manage Salary not visible for team member moving from 100% Commission to Salary Plus Commission

We have a team member moving Business Units and jobs on 12/2/2018. The Manage Employment side of things is working just fine for moving her to her new Business Unit and Role. However, when I try to enter the salary amount (Exempt Annually), it acts like it is going in (it submits just fine). When I go back in to view the salary as of 12/2/2018, nothing shows up even though in the Transaction Console, it goes to completed status. In our test system I have even turned off the approval flow and it still does this. When I try to enter it again, it first goes to an error but then if you hit submit again, it tries again.


ERROR
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Salary element entry could not be created. (CMP-1005343)
Reason for this error: ORA-20001: The effective dates on this element entry are invalid. This entry causes an overlap with an existing entry for the same element. Details: Multiple entries are not allowed for this element. You cannot have two simultaneous entries for it, where the effective dates overlap, and the two entries would coexist on the same payroll relationship, employment terms, or assignment. You can update the existing entry with new effective dates or select different effective dates for the new record. ORA-06512: at "FUSION.PAY_SALARY_INTERFACE" line 1203 ORA-06512: at line .



STEPS
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The issue can be reproduced at will with the following steps:
1. Propose salary for employee with future date
2. Salary change goes through but does not appear when searching as of future date
3. Try to reenter the salary
4. Error is thrown



Cause

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In this Document
Symptoms
Cause
Solution


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