Unable to view Payslips in self service
(Doc ID 2480575.1)
Last updated on MARCH 02, 2021
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Global Payroll
ACTUAL BEHAVIOR
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Payslip is not viewed by Employee , Manager and for Payroll User also.
The Generate Payslip is successfully completed and the payslip can be viewed from Process results.
However, from self service and from View PAYSLIP option of employee record, payslips are not seen.
EXPECTED BEHAVIOR
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Employees should be able to see the payslip
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit payslip process
2. Check the results
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |