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Error: The Action cannot be completed, Please enter a Username and an e-mail address When Using Forgot Password Link (Doc ID 2480699.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle Taleo Recruiting Cloud Service - Career Section - Version 17.8 and later
Oracle Taleo Onboarding Cloud Service - Version 17.8 and later
Information in this document applies to any platform.

Symptoms

Candidate clicks on the Forgot your Password link located on the login page of the Career Section and get the error: The Action cannot be completed, Please enter a Username and an e-mail address.

Issue found in TEE versions 17.8 - 17.9

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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