Contract Renewal Template FAQ's (Doc ID 2481000.1)

Last updated on JUNE 27, 2022

Applies to:

Goal

On : 11.13.18.10.0 version, Service Contract

Contract Renewal template Queries

1. we don't see any difference when the 'renewal level' is chosen either for Eligible lines or All lines, need to know the behavior of these two values
2 When the 'co-terminate' is chosen as 'Do not co terminate', and when the contract is having multiples with different line duration then the renewed contract renews for same line duration as that of the old contract.
3. When the 'co-terminate' is chosen as Latest end date', and when the contract is having multiples with different line duration then the renewed contract renews having same end date as that of the old contract which increases the line duration of the contract lines. Is the standard behavior for co-terminate option?
4. We need to have only one contract active at any point of time - which means renewed contract should be automatically in active status once the old contract is expired.
5. Need to know the functionality of consolidate contracts check box.
 

Solution

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