My Oracle Support Banner

Private Message appearing as from unknown Facebook user inside SRM Engage (Doc ID 2481141.1)

Last updated on DECEMBER 05, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 18.09 version, Engage

Why is a Facebook direct message missing from SRM Engage ?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.