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Custom History Information On MWM Activity Displayed With Incorrect Time Offset (Doc ID 2481300.1)

Last updated on OCTOBER 23, 2021

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Read History from CC&B is extracted for display on MWM Activities and Assignments. Read Date/Times extracted for each read are correct in the outbound XAI Request. When the read is displayed on the Activity in MWM it is showing +2 hours ahead of the extracted date/time. On Friday, this was showing +1 hour from the extracted date time.



Cause

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