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R13UPG Certain Users Cannot Access Lightbox, It Shows Completely Blank Screen (Doc ID 2481316.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Our Production environment was upgraded to Release 13 and certain users are not able to use LightBox. When they click on LightBox , screen becomes white and they cannot do anything within the application unless they restart the browser.


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