VPNaaS: Tunnels to PaloAlto Peer Device Are Not Stable
(Doc ID 2481400.1)
Last updated on AUGUST 08, 2019
Applies to:Oracle Compute Cloud Service - Version N/A to N/A
Corente Cloud Services Exchange - Version 9.4 to 9.4 [Release 9.0]
Information in this document applies to any platform.
This knowledge is specific to VPNaaS to PaloAlto connections at this time. This may be pertinent to other third party devices, but that is not fully confirmed at this time.
- Customer is experiencing an extreme amount of packet loss when connecting over the VPN tunnel.
- The VPN tunnel is flapping.
- It may be noted in the VPNaaS secure logs that phase 2 is and has been rekeying several times per minute (even when the connection was working appropriately).
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