My Oracle Support Banner

Fusion Global Payroll: Unable To Clear the Element Entry End Date - You cannot extend the effective end date of this record. (PAY-1635030) (Doc ID 2481690.1)

Last updated on APRIL 21, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to clear the element entry end date, the following error occurs:

ERROR
-----------------------
You cannot extend the effective end date of this record. (PAY-1635030)
The mode Clear EndDate does not allow you to extend the effective end date. Retry the operations with a valid mode.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to My Client Groups, Quick Actions (Show More), Payroll.
2. Under Element Entries search and select a person.
3. For the respective element entry, under Actions, Edit, press "Clear End Date".
4. Error is returned.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.