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The relationship tab is not visible on the edit account page. (Doc ID 2481874.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
The relationship tab is not visible on the edit account page.

EXPECTED BEHAVIOR
-----------------------
The relationship tab is expected to be visible on the edit account page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Sales > Accounts
3. Search and edit an account; the Relationships tab is not visible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Relationships tab.

Cause

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In this Document
Symptoms
Cause
Solution
References


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