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Opportunity > Contact > Email Address Save Is Not Working Correctly (Doc ID 2482043.1)

Last updated on DECEMBER 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

In Opportunity, under contact email address save is not working correctly



STEPS

The issue can be reproduced at will with the following steps:

1. log into application
2. go to Navigator> Sales > Opportunity
3. select a record and Edit
4. go to subtab Contact
5. Change the value in the field - Email address
6. save and close

New email address is not saved

BUSINESS IMPACT

Due to this issue, users cannot change email address

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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