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Unable To Add An External Bank Account To Supplier Sites (Doc ID 2482056.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.20.07.0 to 11.13.20.07.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to create a new Bank Account at supplier site
the following error occurs.

ERROR
-----------------------
A record with this combination of values already exists.

STEPS
-----------------------
1.Procurement > Suppliers
2.Query the supplier
3.Navigate to Sites
4.Then to Payments > Bank Accounts
5.Try to create a new bank account

Cause

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In this Document
Symptoms
Cause
Solution
References


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