My Oracle Support Banner

Unable To Add An External Bank Account To Supplier Sites (Doc ID 2482056.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.20.07.0 to 11.13.20.07.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to create a new Bank Account at supplier site
the following error occurs.

ERROR
-----------------------
A record with this combination of values already exists.

STEPS
-----------------------
1.Procurement > Suppliers
2.Query the supplier
3.Navigate to Sites
4.Then to Payments > Bank Accounts
5.Try to create a new bank account

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.