HR Unable To Terminate Worker Due To Error JBO-29000
(Doc ID 2482146.1)
Last updated on APRIL 11, 2019
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Global Human Resources
ACTUAL BEHAVIOR
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Employee XXXX - last working day was 24/4/18
HR tried several times to Terminate the worker on 24/4/18
Every time transactions are displayed as "completed" and "approved" for HR and at the opposite the worker is not set as Terminated and transactions are visible as "in Progress" with an error from Admin
EXPECTED BEHAVIOR
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Termination transaction to complete successfully
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit Termination transaction for employee
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot terminate the employee
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |