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Search PLPs and PDPs Return Blank Pages In Storefront, Admin-Preview loads fine, Error Code 20580 and Error Code 26453 (Doc ID 2482256.1)

Last updated on DECEMBER 07, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

1. When clicking on a product category on the front-end, no products are showing up and we are getting a 500 error in the console.
2. When clicking on a guided navigation facet, products will show up in PLP, however if we then click on a product to go to the PDP, page loads blank and we get another 500 error

Issue only happening in storefront, admin-preview PLP and PDP pages load correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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