My Oracle Support Banner

Synchronize Problem (Doc ID 2482372.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

When creating an appointment from the web and then enter the consumer good application and press synchronize, the application hangs up and you can not leave the synchronize screen, more than 40 minutes pass and the application shows that it continues to synchronize, due to this has to kill the application and when entering again the application shows inconsistencies as it does not show the route, and no appointment is shown. Tests were carried out with 6 devices of which 2 with Android system have this problem.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.