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Receipt Application Error (AR-855728) (Doc ID 2482743.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Receivables - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.10.0 version, Receipts

Receipt Application Error (AR-855728)

Why while trying to apply a receipt to an AR Transaction the following error message appears?

The account generator cannot derive information for one or more of these accounts: 1) COA 41 2) ORG Account ID 300000001995008 3) Subaccount ID 23123. (AR-855728)

Where:
ORG Account is:
102-405-1101-405-0000-1130101-000000-0000-00000-00000-00000
Subaccount is:
102-000-0000-000-0000-4210702-000000-0000-00000-00000-00000

Additional information about the case:

1- The transaction is in USD
2- The receipt is in USD
3- The collection bank is SAR --> Multi-currency bank
4- 10 % of the invoice is previously applied without any problems.
(but on another receipt which is collected in another bank)
5- The cross currency setup has no problem
 

Solution

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In this Document
Goal
Solution
References


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