Error: "Unable to sign in. Contact your administrator." Attempting to Login From Web Based Applications in Cloud Environment
(Doc ID 2482995.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.6.0 and laterInformation in this document applies to any platform.
Symptoms
On : Primavera P6 Enterprise Project Portfolio Management Cloud Service 16.2.6.2 version
When attempting to login to P6 Cloud Administration page, the following error occurs:
ERROR
Unable to sign in. Contact your administrator
STEPS
The issue can be reproduced at will with the following steps:
1. Launch P6 Administration page in cloud environment
2. Provide username and password and click ok
3. Observe error message
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |