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Fusion Global Human Resources : Employee Shows As Active Although Termination Was Completed Without Error (Doc ID 2483008.1)

Last updated on JANUARY 18, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Employee still shows as active although termination was completed without error

An employee termination completed without error but the employee shows as active.

The HR associate cannot edit the record because the button is greyed out as if there the termination is still pending.

The employee has direct reports that never moved over to the new manager although the termination was successful.

From the SOA composites, it faulted with "You must enter a valid value for the GradeId field".



EXPECTED BEHAVIOR
-----------------------
Termination details should be visible in Transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Check the details in Person Management UI

Cause

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In this Document
Symptoms
Cause
Solution
References


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