My Oracle Support Banner

CEC Service Suspended Notice Due To Quota Breach After Migration From DOCS to CEC SKUs (Doc ID 2483143.1)

Last updated on APRIL 07, 2020

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Goal

After migrating from DOCS to CEC SKUs, receiving notifications that the existing CIM based service has been suspended due to a quota breach.  Only seeing CEC Users displayed in the MyServices -> Modify Service Instance page (not DOCS users), and unable to specify a negative number to downsize the instance.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.