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Benefit Relationship Goes To Inactive Before Able To Process Termination Life Event (Doc ID 2484151.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to run terminated Life event for a Terminated employee the following error occurs.

ERROR
-----------------------
This person cannot be processed. (BEN-990409)
This person might be a contingent worker, or might not have an employee or a benefits nonworker assignment. Contact the benefits representative to review the human resources data.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate the employee in Person Management
2. Go to Benefits - Process Life event - try to process the Termination life event that is in detected status
3. The error is displayed

 

Changes

 This is expected behavior.

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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