Fusion Benefits: This person cannot be processed. (BEN-990409) - Benefit Relationship Goes to Inactive Status Before Processing the Termination Life Event (Doc ID 2484151.1)

Last updated on OCTOBER 16, 2023

Applies to:

Symptoms

When attempting to run terminated Life event for a Terminated employee the following error occurs:

The issue can be reproduced at will with the following steps:
1. Terminate the employee in Person Management
2. Go to Benefits - Process Life event - try to process the Termination life event that is in detected status
3. The error is displayed

 

Changes

 This is expected behavior.

Cause

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