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Bots Won't Connect To External Custom Component Over Https (Doc ID 2484708.1)

Last updated on OCTOBER 02, 2020

Applies to:

Mobile Cloud Enterprise - Version 17.4.1 and later
Oracle Digital Assistant - Version 18.3.5 and later
Information in this document applies to any platform.

Symptoms

There is a custom component hosted on the company server with an address similar to:


Adding the certification to OMC under security / certificates, does not seem to make a difference.
What is the problem here?


Cause

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