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ORacle Fusion Payroll Cloud : Generate Payslip Process In Error (Doc ID 2484884.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, UK - United Kingdom Legislation

When attempting to generate payslip process, the following error occurs.

ERROR
-----------------------
"Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Contact your help desk."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Calc Payroll or QuickPay
2. Prepayments
3. Payroll Archive
4. Payments process - EFT or Cheque (Check)
5. Generate Payslips.



Cause

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In this Document
Symptoms
Cause
Solution
References


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