ORacle Fusion Payroll Cloud : Generate Payslip Process In Error
(Doc ID 2484884.1)
Last updated on JULY 11, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, UK - United Kingdom Legislation
When attempting to generate payslip process, the following error occurs.
ERROR
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"Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Contact your help desk."
STEPS
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The issue can be reproduced at will with the following steps:
1.Calc Payroll or QuickPay
2. Prepayments
3. Payroll Archive
4. Payments process - EFT or Cheque (Check)
5. Generate Payslips.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |