Delegate/Reassign Email Notification Empty Content
(Doc ID 2484917.1)
Last updated on SEPTEMBER 11, 2023
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
Email notifications are coming with empty content. Tasks actions delegate and reassign do not reach respective users.
Tasks should be delegated / reassigned to the respective user and user's should receive the email notification with content.
Changes
The data for the email is obtained from the Fusion Application(FA) UI and if the content is not fetched due to the inactive user in FA, email will not go out with any content as expected .There is a security fix in the patch
This fix disallows locked or disabled users from logging into fusion application through SSO.
Log file : UIServer_1 Incident location
See the following Error message :
j
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |