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Delegate/Reassign Email Notification Empty Content (Doc ID 2484917.1)

Last updated on APRIL 30, 2020

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Email notifications are coming with empty content. Tasks actions delegate and reassign do not reach respective users. 

Tasks should be delegated / reassigned to  the respective user and user's should receive the email notification with content.

 

 

Changes

The data for the email is obtained from the Fusion Application(FA) UI and if the content is not fetched due to the inactive user in FA, email will not go out with any content as expected .There is a security fix in the patch

This fix disallows locked or disabled users from logging into fusion application through SSO.

 

Log file : UIServer_1 Incident location 

See the following Error message :

 

 

j

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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