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Unable To Retrieve Content. Additional Information For "Remote Region Error #6" (Doc ID 2485303.1)

Last updated on DECEMBER 08, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Oracle Fusion Self Service Procurement Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Getting an error when accessing several Setup and Maintenance tasks

Unable to retrieve content. Additional information for "Remote Region error #6:
An error occurred while invoking task Manage Resource Roles. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.

The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Setup and Maintenance > Manage Users (or Enable Dimensions and Metrics)
3. The error occurs

The issue has the following business impact:
Due to this issue, users cannot complete setup tasks required for implementation;


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