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Printing Remains in "Generating" State and Does Not Print in Prime Professional (Doc ID 2485304.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Prime Cloud Service - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Print does not work in Prime Professional.

Using prime Professional. The printing of the Activity View does not print. The moment pressing the Print button, it remains in "Generating" state.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into Prime Pro Client.
  2. Go to Activity Window.
  3. Print. Printing will remain at 'Generating' screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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