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P6 Professional Client Hangs When Trying to Run Resource Assignment Report and Report is not Working. (Doc ID 2485371.1)

Last updated on DECEMBER 16, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.2.0 to 18.8.2.1 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8.2.0 to 18.8.2.1 [Release 18.8]
Primavera P6 Professional Project Management - Version 18.8.2.0 to 18.8.2.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
P6 Pro freezes after choosing to run "RA-01 Resource Assignments, All activities".

EXPECTED BEHAVIOR
-----------------------
It should show "Print Preview" window for the report and it should not freeze.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 pro.
  2. Navigate to Reports window.
  3. Select report "RA-01 Resource Assignments, All activities", right-click it, choose "Run -> Report".
  4. Select option "Print preview" and click "OK" button.
  5. Notice that "Loading data" modal dialog shows and P6 freezes. User cannot do any thing except close it.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the affected report successfully.

Cause

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In this Document
Symptoms
Cause
Solution
References


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