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The Gratuity Calculation Is Not Working Properly In The Month Of Salary Increment (Doc ID 2485781.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Gratuity accrued for month of December is not correct

EXPECTED BEHAVIOR
-----------------------
Gratuity accrued to be calculated correctly - it should be 7843 (instead of 17,600) and the value for Gratuity this period should be 854 (instead of 10,610.48)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll for the affected employee
2. See the run results for the payroll/Quickpay process.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Cause

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In this Document
Symptoms
Cause
Solution
References


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