The Gratuity Calculation Is Not Working Properly In The Month Of Salary Increment
(Doc ID 2485781.1)
Last updated on APRIL 29, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Global Payroll
ACTUAL BEHAVIOR
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Gratuity accrued for month of December is not correct
EXPECTED BEHAVIOR
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Gratuity accrued to be calculated correctly - it should be 7843 (instead of 17,600) and the value for Gratuity this period should be 854 (instead of 10,610.48)
STEPS
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The issue can be reproduced at will with the following steps:
1. Run payroll for the affected employee
2. See the run results for the payroll/Quickpay process.
BUSINESS IMPACT
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The issue has the following business impact:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |