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Application performance issue while traversing the tabs in a worklist / case or generating aggregrate reports (CIOMS II) (Doc ID 2485786.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

Oracle Life Sciences Argus Safety Cloud Service
Version: 8.0.0.x


Facing performance issues when the user is traversing the worklist tabs or navigating between tabs in a case


The issue can be reproduced with the following steps:
1. Log into the Argus Application
2. Navigate to Global worklist tab
3. Traverse the different tabs - Worklist New or Worklist Open
4. User experiencing 2 -5 minutes for the above tabs in step 3 to load

5. User also experiences performance issue while navigating between tabs in a case.

 

User also experiences performance issues while generating aggregrate reports like CIOMS II report etc.



Cause

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In this Document
Symptoms
Cause
Solution
References


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