System Error "com.taleo.passport.internal.service.communication.CommunicationException: HTTP communication failure: Unauthorized (401)" When Sending, Printing or View EOffer (Doc ID 2485842.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 17.8 and later
Oracle Taleo Onboarding Cloud Service - Version 19A to 19A [Release 19]
Information in this document applies to any platform.

Symptoms

A system error is encountered when trying to send an offer letter email. This can also be encountered when attempting to print the offer letter, or in Transitions when trying to view the offer letter

ERROR
-----------------------
enterprise@Test.taleo.net (20181213150128629)

Cause

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In this Document

Symptoms

Cause

Solution

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System Error "com.taleo.passport.internal.service.communication.CommunicationException: HTTP communication failure: Unauthorized (401)" When Sending, Printing or View EOffer (Doc ID 2485842.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!