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Unifier URL Redirects to the Incorrect Enviornment (Doc ID 2486531.1)

Last updated on OCTOBER 20, 2019

Applies to:

Primavera Unifier Cloud Service - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

On : Unifier Any Dedicated Cloud Version

ACTUAL BEHAVIOR
---------------

Users are getting redirected to the incorrect environment when clicking on Unifier from the Cloud portal page.  For example, when logging in to Production, users are redirected to Stage.

EXPECTED BEHAVIOR
-----------------------

Users should be directed to the correct environment.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Cloud portal page and click on Unifier link

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, some users cannot log in to the correct environment. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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