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Customer Sites Numbers Sharing the Same Number in UI after Customer Merge (Doc ID 2486884.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

1. User imported 2 new parties, each party with 1 Account and 3 Sites (each Site number being different)

2. Merge was performed between the 2 new imported parties

3. After merge, by checking the Sites Numbers of each Account, all 6 Sites Numbers were updated and sharing the same Site Number

3.1 Besides the mentioned checked via UI, in the backend, instead of 6 Account Sites and 6 Party Sites of the merged party, the system created only 3 Party Sites with 6 Account Sites

3.2 Another update made by the system, for the merged Sites, the START_DATE has been updated in the tables and as well in UI with the date of the merge

Cause

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In this Document
Symptoms
Cause
Solution


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