Write Off Greyed Out On Contract Invoices
(Doc ID 2486950.1)
Last updated on NOVEMBER 03, 2019
Applies to:Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
You have an invoice (raised through contract billing), its in AR and partially paid. You want to write off the balance. This can be done in AR, but within contract management the write off option is greyed out. You have an option to cancel even though it is part paid and you would like to understand what controls that function.
Is it the status of the invoice, status of the contract, or some configuration?
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