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Content and Experience Cloud Returns Incorrect Thumbnail for File with Revisions (Doc ID 2487005.1)

Last updated on APRIL 18, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Users are finding that in Content and Experience Cloud Classic (CEC), content with revisions will display the wrong thumbnail.  Specifically, When using the Content Management API to request images files with revisions do not have updated renditions of the thumbnail.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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