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Error When Running Check Writer Or EFT Process: An assertion failure was detected at location write_bank_account 1 (Doc ID 2487073.1)

Last updated on AUGUST 28, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to run Check Writer or EFT Process
the following error occurs:

ERROR
-----------------------
'An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass5'
'An application error occurred. An assertion failure was detected at location write_bank_account 1'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Run successful Payroll run;
2.Run successful Pre-payments;
3.Run a successful Gross to Net;
4.Run a successful Payroll Archive Process;
5.Run the check writer process and got the stuck error on both employees included in the run.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We are unable to generate files of either check or EFT payments for PPR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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